Page 49 - Strategic Marketing Complete
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CAREERS
           Pembury Lifestyle Group’s schools,   media platforms mean the scope for   Allen names a long list of tasks
           must employ more aggressive and   reaching your target market is that   that a marketer must juggle,
           innovative marketing strategies to   much broader and thus, a far bigger   including the almost daily updating
           establish themselves.             job.”                             of websites and the management
                                                                               of social media platforms, which
           Each new brand offers a bespoke   “We live in a time where parents   must be populated with relevant,
           educational model and curriculum   expect instant gratification and   current and engaging content.
           that needs to be communicated to   need to be able to access important   “Branding, organising open days
           prospective consumers. Teachers’   information at the click of a    and assessment days all fall under
           tasks have become ever more       button,” continues Allen. “Platforms   the marketing function,” she says.
           complex and the addition of digital   like Facebook and Instagram
           communication, websites and social   enable schools to promote their   In attempting to attract enrolments,
           media to the marketing mix make   programmes and curriculums,       Allen explains that one of the
           it almost impossible for teachers   as well as ensure efficient     biggest challenges for independent
           to have the expertise to manage a   communication with their existing   school marketers is “tradition”,
           school marketing strategy.        parent/student body.”             where parents lean towards placing


                                  no two children are the same and no
                     two schools are the same; different curriculums,

                  and different values and beliefs all mean navigating

                              the independent school landscape is
                                    much more complicated.




           Marketing a school should be a    Marketers are also frequently     their children in schools similar to
           strategic and structured process,   responsible for communicating with   those they themselves attended.
           buttressed by market research     alumni for fundraising purposes,
           and clear outcomes. For school    interaction with sponsors and finding   “Sometimes generations of a family
           marketing to be effective, it should   strategic partners that share the   all attend the same school. Our
           follow the same principles as any   school’s vision.                role is to provide parents with the
           other campaign; identifying target                                  information and tools to be able to
           audiences, creating brand messages   Developing marketing materials   make an informed decision for their
           and maintaining communication     that communicate the school’s     child.
           with key stakeholders.            unique selling point is paramount
                                             in recruiting learners who will feel   “No two children are the same
           Marketers are expected to handle all   at home in the school. Tracking   and no two schools are the
           brand management activities, from   trends and monitoring competition,   same; different curriculums, and
           ensuring that the school corporate   improving sales processes and   different values and beliefs all
           identity is correctly deployed, to   listening to customer needs are as   mean navigating the independent
           stakeholder relations and reputation   valid in the school setting as in any   school landscape is much
           management, as well as supporting   corporate environment.          more complicated. At Hout Bay
           other marketing initiatives like
           securing PR and local media
           relations.

           The role of the school marketer
           has grown
           “The role of a school marketer has
           grown exponentially over the last
           few years,” says Gemma Allen,
           who manages all the marketing for
           the Hout Bay International School.
           “Developments in technology
           including website design, and the
           online presence on various social
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