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JOURNAL OF                                 FROM THE IMM

PUBLISHER                                            Marketing comes to the fore in tough times
Mike Simpson Media on behalf of the
Institute of Marketing Management (IMM)              WELCOME TO THE FINAL EDITION OF THE IMM           downturns and recessions. The Tekkie
                                                     Journal of Strategic Marketing for 2016. It has   Town chain of 300-plus footwear stores
Publishing Project Manager Jeanette Simpson          been a busy and difficult year for the marketing  which was recently bought by the giant
Tel: 011 609 9222                                    profession as the near-zero growth in the South   Steinhoff group in a multi-million rand deal,
Email: strategicmarketing@imm.co.za                  African economy robs individual consumers,        for example, was founded in the midst of the
jeanette@mikesimpsonmedia.co.za                      as well as commerce and industry, of the          2001 recession – when the economy was in
                                                     necessary confidence to invest or to consume      a more difficult place than it is now.
EDITORIAL                                            products and services.
Editor Mike Simpson                                                                                       As this issue’s cover story reminds
Tel: 011 609 9222                                       But the current difficult economic             us, an efficient and cost-effective supply
Email: strategicmarketing@imm.co.za                  environment does remind us of how important       chain strategy is also key to achieving
mike@mikesimpsonmedia.co.za                          marketing is. Business doesn’t stop in tough      competitive advantage in a tough
Art Director Tamlin Lockhart                         times, it merely slows. So those organisations    business environment.
                                                     that have effectively branded themselves,
PRODUCTION                                           differentiated their offerings and successfully      Please enjoy this issue of the magazine,
Reproduction Tamlin Lockhart                         understood the needs and wants of the             which will enrich your knowledge and
Printing Business Print                              marketplace, will outperform their competitors    understanding of the marketing environment.
                                                     and be better placed to take advantage of the
DISTRIBUTION                                         inevitable upswing when it arrives.                  We wish you well for the festive season and
Print edition RNA, Ezweni and                                                                          summer holidays, and look forward to the
Media Support                                           Indeed, there’s something to be said for       pleasure of your company again in 2017.
Digital/PDF edition IMM                              the philosophy of ‘refusing to participate’ in
                                                                                                                                              Nigel Tattersall
SUBSCRIPTIONS
RNA Ramsay Media Subscriptions                                                                                                                 Helen McIntee
Tel: 0860 100 204
                                                     FROM THE EDITOR
ADVERTISING
Barbara Spence                                       Winning the battle for supply chain excellence
Avenue Advertising
Tel: 011 463 7940                                    WITHOUT ADEQUATE DISTRIBUTION, A                  in certain instances, thanks to investing in
Fax: 086 518 9936                                    marketing strategy is doomed to failure           local manufacturing.
Mobile: 082 881 3454                                 and the cleverest of ad campaigns and
Email: barbara@avenue.co.za                          brand activities will not succeed.                   The article makes for absorbing reading and
                                                                                                       details a battle for market ascendency that
IMM INSTITUTE OF MARKETING                              Indeed, as consumers become more deman-        takes place far away from the glamour of TV
MANAGEMENT                                           ding and the increasing pace of our connected     ad campaigns and in-store promotions.
Director Nigel Tattersall                            world creates expectations that everything
Director Helen McIntee                               will be ‘delivered tomorrow’ or ‘available           Meanwhile, in the pharmacy sector there’s
                                                     yesterday’, the often-forgotten member of         another fascinating battle taking place that has
IMM CONTACT DETAILS                                  marketing’s four Ps – Place – comes more          nothing to do with medicine and everything to do
Atlas Studios, 33 Frost Ave                          to the fore.                                      with retailing and marketing. The local chemist
(cnr Owl Street), Braamfontein Werf,                                                                   that was open all hours, knew your name and
Johannesburg; PO Box 91820,                             As our cover story (pg 8) emphasises,          your family history, and offered home deliveries
Auckland Park 2006                                   achieving supply chain excellence can be make-    is rapidly passing into history.
Tel: 011 628 2000                                    or-break for retailers. Updating stock once or
www.imminstitute.co.za                               twice a year – particularly in the competitive       Instead, pharmacy chains aligned with the big
www.joinimm.co.za                                    apparel sector – is a thing of the past when the  retail groups and able to leverage their buying
IN ASSOCIATION WITH                                  likes of Zara can get a product from design to    power to offer more products at cheaper prices are
                                                     manufacture and delivery in three to four weeks,  the name of the game. See our article on pg 14.
Brought to you by the Institute of Marketing         while SA’s home-grown TFG can do the same
Management (IMM), The IMM Journal of Strategic                                                            Happy reading!
Marketing reflects an unbiased perspective of local                                                                                               Mike Simpson
and international marketing trends and opinion
without compromise, courageously and coherently.

                                                                   October 2016 – January 2017 strategicmarketing  1
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