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?                     At the end of February this year,        having grown from 18,5% in 2015 and
Small pharmacies    Clicks Group had 496 Clicks stores,        16,5% in 2013.
are now struggling  of which 384 had pharmacies.
to make a living    It represented an increase of 23             Overall, says Ramsunder, corporate
                    pharmacies over 12 months, and 60          pharmacies tied to the major retail and
                    new outlets over 36 months.                supermarket chains now account for
                                                               about 46% of total sector sales. Other
                      “We have a leading 19% share of the      corporate players include Shoprite with
                    retail pharmacy market by sales,” says     145 in-store Medi-Rite pharmacies, Dis-
                    Vikesh Ramsunder, Chief Operating          Chem with 100 big-format drug store-
                    Officer of the Clicks stores division. It  type outlets, and Pick n Pay with 26 in-
                    is a market share edging up steadily,      store and three stand-alone pharmacies.

                                                                 Spar Group has also joined in the
                                                               fray. But, in keeping with the Spar
                                                               model, pharmacies remain stand-alone
                                                               businesses in the hands of their owners.

                                                                 “Clicks has been involved with
                                                               pharmacies for many years but it is
                                                               only in the last 18 months that Spar
                                                               has begun pushing hard,” observes
                                                               Greg Grant, head of Spar Group’s
                                                               pharmacy division. “We now have
                                                               61 member pharmacies and another
                                                               40 in the pipeline.”

                                                                 It’s interesting to note that, despite
                                                               enjoying 46% of sector sales, corporate
                                                               pharmacies still accounted for only
                                                               about 22% of the 3 059 community
                                                               pharmacy outlets in South Africa at the
                                                               end of 2015 (excluding Spar-affiliated
                                                               pharmacies). These figures provide a
                                                               clear indication of the disproportionate
                                                               sales – and bargaining – power that
                                                               corporate pharmacies now enjoy,
                                                               versus small community pharmacies.

                                                                 And the corporates remain on a
                                                               growth path, not least Clicks. “We
                                                               [still] see a significant opportunity >>

                                         ?

                    Are old-style corner chemists
                      going the way of the dodo?

                                     October 2016 – January 2017 strategicmarketing 15
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