Page 23 - Strategic Marketing Complete
P. 23

MARKETING ISSUES

           The art of influence




           With influencer                   of operators “jumping on the band   marketing in the overall mix is a
           marketing on the rise,            wagon” and advises marketers to   recipe for disappointment.
                                             question the experience of potential
           britta reid spoke to              business partners.                Du Plessis explains that influencer
           industry experts about            Marketers have long relied on word   marketing can be a good way
                                                                               to connect with hard-to-reach
           how to get it right.              of mouth and endorsements; the    audiences, e.g. those who have opted
                                             rise of social media has simply   out of broadcast television. Besides
                 ccording to a survey report   expanded the available possibilities.   expanding reach and awareness, it
                 released in April 2018, 75   Jeanne du Plessis, Communications   can build relevance with consumers,
                  percent of the members     Lead: Procter & Gamble, Southern   allowing them to feel that a brand
           of the Association of National    Africa, concurs that “influencers   is for “people like me” or “like the
           Advertisers (ANA) in the US       are nothing new”. Whilst many     people I want to be like”. It can
           currently engage in influencer    marketers wrongly default to the   confer immense credibility “if you
           marketing. Moreover, nearly half   concept of celebrity endorsement,   can back up your brand claims and
           of them are planning to increase   du Plessis points out that anyone   they are reaffirmed by someone
           their investment in it over the   can influence a purchase decision,   who has spent time earning the trust
           next 12 months. While there are   provided the consumer trusts their   of your community”.

                    The more reach an influencer has, the less influence

                        they directly have on decision making.




           no corresponding South African    authority, position or knowledge.   Nevertheless, she warns that it is
           statistics, Pieter Groenewald, CEO   Groenewald argues that “people   “easy to get blinded by the shiny
           of theSALT, a specialist influencer   believe other people”, giving   new platform or an executional
           marketing company, observes       marketers the opportunity to attach   aspect” of a campaign. She argues
           that the local influencer market   their messages to credible figures.  that any effective brand campaign
           is accelerating rapidly. However,                                   needs to build brand benefit and
           he believes that local influencer   Getting influencer marketing right  equity. The starting point is a big
           marketing investment still lags   Before embarking on an influencer   brand idea. Marc S. Pritchard,
           international spend, and that many   marketing campaign, marketers   Chief Brand Officer at Procter &
           local marketers need education and   must clearly define their objectives.   Gamble refers to “an insight that
           knowledge in this discipline. He also   Groenewald stresses that the failure   translates into a great creative idea,
           cautions that there has been a surge   to define the role of influencer   that translates into great sales.”



























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