Page 25 - Strategic Marketing Complete
P. 25

MARKETING ISSUES

                                                                                     Rules for

                                                                                      effective


                                                                                   influencer

                                                                                 engagement


                                                                                 1. Allow the influencer to tailor
                                                                                 the content and be unique: their
                                                                                 audience needs to feel like they
                                                                                 are viewing typical content from
                                                                                 the influencer.
                                                                                 2. Unleash their authenticity:
                                                                                 the most engaging content
           Influencers used brand colours to delvelop work within the app.       shows the influencer in real-
                                                                                 life situations that reflect their
                                                                                 lifestyle and personality.
           to use the brand colours and      up front, so that mandatories
           develop work within the existing app.   such as trackable links and pixels   3. Be collaborative: influencers
           The resultant pictures are all unique,   are requested at the outset. With   know what content will resonate
           but they clearly evoke the Pampers   tracking in place, it is sensible to   with their fans. Involve them at
           brand.                            build in the opportunity to optimise   the outset and work together.
                                             creative-based KPI performance.     4. Operate “search back”:
           Foresight is required to think                                        ensure content delivers against
           through all the material that     There are no free passes in the     search terms to invite genuine
           might be required for all possible   marketing world: measurement     engagement and boost search
           platforms, e.g. a cut-down for    is crucial to understanding         rankings.
           Instagram or a still for Facebook. The   success. What can be measured is   5. Focus on your KPIs: engage
           collaborative process of generating   dependent on the tools available to   the influencer in your goals and
           quality assets also requires building   the marketer. Du Plessis illustrates   KPIs and set up the tracking and
           in time for reviews. It is intensive and   an example of the “holy grail” of   analytics so you know how they
           time consuming, but if the marketer   measurement, using a U.A.E. case   are contributing to reaching
                                                                                 them.
                           there are no free passes                              6. High quality brief: take time to
                                                                                 complete it well and try to make
            in the marketing world: measurement                                  your influencer feel like a valued
                                                                                 integral part of the process while
                      is crucial to understanding                                ensuring brand needs are met.
                                                                                 7. Amplify to fuel reach:
                                  success.                                       negotiate paid promotion of
                                                                                 content across influencers’ social
                                                                                 media channels and ensure the
           secures the correct permissions and   study for Downy Unstopables, a   brand has rights to promote and
           usage rights, they then have access   laundry scent booster. Measures   amplify the content on brand-
           to a large body of user-generated   of unduplicated reach, word of    owned platforms.
           content that can be cost-effectively   mouth score and purchase intent   8. Think scale: discuss available
           repurposed.                       were tracked and demonstrated a     options with your influencer.
                                             veritable tidal wave effect from the   Opt for those who have a strong
           Amplification and measurement     influencer content that was tracked.  presence across various social
           Amplification is important too;                                       channels.
           the days of organic growth in the   Influencer marketing is an effective   9. Be transparent: ensure your
           digital world are over. Du Plessis   way to reach consumers and grow   influencer is transparent and
           recommends adding paid support,   brands, provided it is approached   clearly indicates when content is
           tapping into the body of work that   with care and commitment.        sponsored.
           has been created. How the campaign
           will be tracked should be resolved


                                                                                  Strategic Marketing - p23
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