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IN THE FIERCELY COMPETITIVE                 Woolworths, Mr Price, Pick n Pay           today locally produced,” says Johann
      world of South African retail,        and Shoprite.                              Baard, Executive Director of Apparel
      an effective supply chain is                                                     Manufacturers of South Africa, a body
imperative. Get it wrong and the penalty    SPEED TO MARKET                            representing garment sector employers.
is dissatisfied customers, lost sales and   But even having a slick procurement
sub-optimal trading margins.                capability in China is not enough. At      DISTRIBUTION STRATEGY
                                            the fast-changing fashion end of the
  “It is all about getting the right        apparel sector, what counts most is        Procurement is one leg of the supply
product in the right quantity to the right  speed to market, as well as flexibility.   chain. The other is distribution.
place, at the right time and at the right   It is an approach pioneered by Spanish
price. “Our involvement in our supply       group Inditex’s Zara business. Zara          Retailers neglect the distribution leg
chain starts at the point of supply,” says  is the world’s largest fashion retailer    of the supply chain at their peril, as
Selwyn Eagle, Head of Merchandise           and prides itself on rapid and fashion-    supermarket giant Pick n Pay learnt
Management at The Foschini Group            leading stock updates in its stores.       at huge cost in lost market share and
(TFG). The group includes Due South,                                                   devastation of its profitability. The
@Home, Markham, Total Sports,                 Central to Zara’s speed-to-market        cause of Pick n Pay’s near-downfall
Foschini and American Swiss among           strategy is the manufacture of garments    some years ago was its failure to adopt
its operating brands.                       close to its major markets, with a large   centralised distribution.
                                            proportion of its needs being met by the
  That involvement starts immediately       company’s own factories.                     “It would be a nightmare to try and
after products leave the factory, most                                                 function without central distribution,”
of which are located in China. “We have     ?                                          believes Spar Group’s Logistics
done a lot to enhance the efficiency of     Foschini can receive                       Executive, Trevor Curry. “Central
our procurement [there],” notes Eagle.      up to 20 containers                        distribution has always been a core
One of the first moves was to reduce the    a day from China                           element of our business.”
number of Chinese ports through which
products are shipped – from 20 down           It is a strategy that TFG is emulating.    Woolworths was also an early starter
to five. Up to 20 containers a day are      The group’s move into manufacturing        and first moved into central distribution
shipped to TFG from these five harbours.    came in February 2012 when it              of perishables in the 1970s. Similarly,
                                            acquired Prestige Clothing, which          Shoprite CEO Whitey Basson grasped the
  According to Eagle, much work has         brought with it factories located in       vital importance of central distribution
also been done to optimise container        Cape Town and Caledon, 113km               and moved the group in this direction
loads, which now often comprise mixed       away. TFG has revamped both into           following its acquisition of Checkers in
consignments. An example would be           state-of-the-art women’s fashionwear       1991. It was a move that helped catapult
men’s clothing for Markham mixed            production facilities.                     it from a distant sixth to being the
with lower-volume products such as                                                     second-largest food retailer in SA.
homeware for the group’s @Home stores.        “We can now take garments from
                                            concept to production in two to four         Shoprite overtook Pick n Pay as
  This approach has seen TFG halve its      weeks,” observes Eagle. It puts TFG,       market leader in 1998, an achievement
shipping costs. Reflecting the need for     which produces about 7,5-million           Basson attributes in large measure to
world class on-the-ground expertise in      garments annually, in the same speed-      centralised distribution. Today Shoprite
a market as complex as China, Eagle         to-market league as Zara.                  operates vast distribution centres (DCs)
gives much of the credit to international                                              of up to 180 000m2 in Cape Town,
logistics specialist All Port Cargo. “We      Other fashion retailers including        Johannesburg, Centurion, Durban and
put out a tender two years ago and it       Woolworths, Truworths, Mr Price and        Port Elizabeth.
was won by All Port Cargo,” Eagle tells     Edcon have also upped their local
the IMM Journal of Strategic Marketing.     procurement markedly. “Higher up the         It has enabled Shoprite to centralise
“They know everything we do in our          value chain, where-speed-to-market         distribution of some 85% of products
business. They are not the cheapest,        counts, upwards of 80% of clothing is      going into its stores. “It (85%) is the
but they are the best.”                                                                magic number and about as far as
                                                                                       any food retailer can go,” says Sasfin
  It is a view shared by other South                                                   Securities analyst Alec Abraham.
African retailers who have partnered
with the logistics firm. They include                                                    The huge advantage of central
                                                                                       distribution lies in efficiency of
                                                                                       deliveries to stores. According to >>

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