Page 8 - Journal of Strategic Marketing Magazine - January 2019
P. 8
BRAND MANAGEMENT


to identify their greatest threats and as stressful emotions take hold and
strategise about how to outperform their true selves shine through.
them. The best way to remember the
key components that make a powerful
3. Brands should be telling their own brand identity is to think of the brand
stories as a person. A large part of a person’s
Stories that should go far beyond brand identity is genetic. What they
the copy in their brochure or on the look like, how they sound, their natural
website. They need to tell the story fragrance, etc. are largely determined
of who they are, why they exist, what by genetics. Let’s call that the packaging
their values are and what makes them and design.
unique. It’s the elements that make up the
Social media platforms are rest of the brand where their agency for
brimming with stories – many carefully inluence prospers. Most people spend
orchestrated by individuals to create a fair portion of their lives researching.
certain perceptions about their lives. Scrolling through Instagram, following
Brands are doing the same. Starbucks News24 on Twitter or simply observing
boasts over 35 million followers. Their people in a club are all forms of
Facebook story begins: “Come on in. research.
This space is not so different from It is through this constant process
your neighborhood Starbucks. It’s that we decide which brands we love
a place where people from all over and which we avoid.
come together for conversation and Although the design and packaging
great coffee. We welcome your ideas, is extremely important when it comes
feedback, and constructive criticism.” In an interview with Mike Fleiss to attracting attention, most people
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