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How much is mobile
changing the marketing

     game in Africa?

In many parts of Africa, mobile-based marketing remains relatively small and
unsophisticated by global standards. But the huge uptake of mobile phones

      on the continent means there’s huge potential. By Stafford Thomas.

M OBILE MARKETING AD SPEND                        Notably, a survey commissioned by        Namibia to 81% in Mauritius. This indicates
             in the UK has just overtaken TV  out-of-home media company Continental        that mobile marketing still has a way to go.
             to become the country’s biggest  Outdoor, which operates in 14 African
marketing platform and is heading rapidly     countries, found that in sub-Saharan Africa      But it is an error to generalise across
towards the same in the US. It reflects       large billboard ads had the highest recall   Africa’s 54 countries, because cultures
a global trend towards mobile phone-          rates – a figure that ranged from 42% in     and consumer sophistication levels
based marketing in which Africa is still                                                   vary enormously.
somewhat of a laggard.                        Awareness of mobile
                                              ads is still very low                            South Africans, for example, have long
    But not for much longer, believes Alex                                                 been avid adopters of mobile marketing.
Darko, head of the West Africa region for        A woman and                               “A decade ago, the country was ahead of
mobile marketing and payments group              her children                              the global curve,” says Willie Ellis, head
WiGroup International. “Mobile marketing         walk in front                             of digital marketing at mobile network
in Africa is only starting to scratch the        of a billboard                            operator Vodacom.
surface of its potential,” he stresses.          advertising
                                                 a cellular
    The foundation is solidly laid on a          telephone
continent where the mobile phone is              network in
the mainstay of communications, largely          Abidjan,
because of the lack of adequate fixed-line       Ivory Coast
infrastructure.

    Global mobile network operator body,
the GMS Association (GMSA), reports
that the number of unique African mobile
subscribers hit 557-million in June 2016,
an increase of 180-million subscribers in
just five years. Growth is likely to remain
strong, with the GSMA predicting that
a further 168-million subscribers will be
added by 2020.

    However, despite the abundance of
subscribers, mobile marketing has yet to
gain traction in many countries. Reflecting
this, a recent survey by Nielsen of mobile
subscribers in 12 major sub-Saharan
countries found that, while 52% of people
are aware of the existence of mobile
advertising, it has a high recall rate
among only 6% of them.

                                                                                           Issue 4 2016 strategicmarketingafrica 11
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