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MOBILE MARKETING

                                                                                              Left: Connected in
                                                                                              Malawi. A billboard
                                                                                              for a local service
                                                                                              provider in the city
                                                                                              of Lilongwe.
                                                                                              Right: Some
                                                                                              marketing
                                                                                              campaigns enable
                                                                                              consumers to
                                                                                              get free airtime,
                                                                                              providing they
                                                                                              first listen to a
                                                                                              pre-recorded
                                                                                              advertising
                                                                                              message. Far right:
                                                                                              Patrick Palmi,
                                                                                              CEO of mobile
                                                                                              marketing agency
                                                                                              Justpalm.com

    Indeed, it was one of the world’s        marketing is enjoying strong growth off low      SMS and related USSD (unstructured
mobile marketing leaders. “In 2008 South     bases. “Nigeria, Kenya, Ghana and Zambia         supplementary service data) platforms.
Africa was third behind the US and India     are excellent markets, but still very small,”    USSD enables mobile phones to
in terms of mobile ad volume,” notes Rick    Joubert tells Strategic Marketing Africa.        communicate with the mobile service
Joubert, CEO of Yonder Media, a mobile                                                        provider’s computers. In turn, this enables
marketing specialist.                            The four countries have one particular       services such as mobile money services
                                             similarity: use of English as official           and menu-based information services to
    More recently, though, a number          language or lingua franca. This is significant,  be accessed through the phone.
of factors have worked to erode SA’s
standing, not least high mobile data costs.  One campaign was                                     In an era where Internet-surfing
“Today South Africa ranks perhaps 30th       receiving 5 000                                  smartphones have sprung to prominence,
at best,” says Joubert.                      calls every hour                                 this technology may appear archaic – until
                                                                                              it is remembered that the first use of SMS
    However, it has not stopped mobile       believes Patrick Palmi CEO and founder of        advertising dates back only 15 years in
marketing entrenching itself as a force in   mobile marketing agency Justpalm.com.            Europe and South Africa, and 14 years
SA’s advertising market. Annual ad spend                                                      in the US.
is about US$2,2-billion, of which mobile         “The culture in English-speaking
ads account for around US$220-million,       countries plays a big role,” says Palmi,             Simple economics, argues Palmi,
according to Joubert. Based on research      who hails from the French-speaking               dictate the delivery method of mobile ads.
by mobile industry association IAB Europe,   Democratic Republic of Congo. “It makes          “The majority of consumers in countries
this figure represented almost 60% of        it more likely they will pick up on a new        across Africa live in or near poverty,” he
total mobile ad spend across Africa and      technology far faster than consumers in          notes. “Disposable income is limited, so
the Middle East in 2015.                     the francophone countries.”                      they are highly cost conscious [and cannot
                                                                                              afford data usage].”
Growth elsewhere                                 For the greater part, mobile
                                             marketing in Africa still rests heavily on           “Text ads (SMS messages) are still
While South Africa remains out front in the                                                   the most appealing,” observes Joubert.
evolution of mobile marketing in Africa,                                                      “Vodacom has an appetite to further
there are other countries where mobile                                                        extend its text ad services in Africa.”

12 strategicmarketingafrica Issue 4 2016
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