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MOBILE MARKETING
Left: Connected in
Malawi. A billboard
for a local service
provider in the city
of Lilongwe.
Right: Some
marketing
campaigns enable
consumers to
get free airtime,
providing they
first listen to a
pre-recorded
advertising
message. Far right:
Patrick Palmi,
CEO of mobile
marketing agency
Justpalm.com
Indeed, it was one of the world’s marketing is enjoying strong growth off low SMS and related USSD (unstructured
mobile marketing leaders. “In 2008 South bases. “Nigeria, Kenya, Ghana and Zambia supplementary service data) platforms.
Africa was third behind the US and India are excellent markets, but still very small,” USSD enables mobile phones to
in terms of mobile ad volume,” notes Rick Joubert tells Strategic Marketing Africa. communicate with the mobile service
Joubert, CEO of Yonder Media, a mobile provider’s computers. In turn, this enables
marketing specialist. The four countries have one particular services such as mobile money services
similarity: use of English as official and menu-based information services to
More recently, though, a number language or lingua franca. This is significant, be accessed through the phone.
of factors have worked to erode SA’s
standing, not least high mobile data costs. One campaign was In an era where Internet-surfing
“Today South Africa ranks perhaps 30th receiving 5 000 smartphones have sprung to prominence,
at best,” says Joubert. calls every hour this technology may appear archaic – until
it is remembered that the first use of SMS
However, it has not stopped mobile believes Patrick Palmi CEO and founder of advertising dates back only 15 years in
marketing entrenching itself as a force in mobile marketing agency Justpalm.com. Europe and South Africa, and 14 years
SA’s advertising market. Annual ad spend in the US.
is about US$2,2-billion, of which mobile “The culture in English-speaking
ads account for around US$220-million, countries plays a big role,” says Palmi, Simple economics, argues Palmi,
according to Joubert. Based on research who hails from the French-speaking dictate the delivery method of mobile ads.
by mobile industry association IAB Europe, Democratic Republic of Congo. “It makes “The majority of consumers in countries
this figure represented almost 60% of it more likely they will pick up on a new across Africa live in or near poverty,” he
total mobile ad spend across Africa and technology far faster than consumers in notes. “Disposable income is limited, so
the Middle East in 2015. the francophone countries.” they are highly cost conscious [and cannot
afford data usage].”
Growth elsewhere For the greater part, mobile
marketing in Africa still rests heavily on “Text ads (SMS messages) are still
While South Africa remains out front in the the most appealing,” observes Joubert.
evolution of mobile marketing in Africa, “Vodacom has an appetite to further
there are other countries where mobile extend its text ad services in Africa.”
12 strategicmarketingafrica Issue 4 2016